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Amazon Ends Support for Chime Communications Service Next Year

The decision to discontinue support for Amazon's unified communications service, Chime, marks the latest move in the tech giant's effort to streamline its offerings and focus on core products. This shift comes as Amazon continues to revamp its services, including the recent shutdown of Inspire, a short-form video feed within the company's mobile app. The transition highlights the evolving landscape of cloud computing and communication services.

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Amazon has introduced Alexa Plus, a generative AI-powered upgrade to its voice assistant that emphasizes software enhancements over hardware announcements. By re-architecting Alexa, the company aims to transform it into a more capable personal assistant, capable of handling complex tasks with contextual understanding. This shift reflects Amazon's recognition of the need to innovate beyond its existing hardware-focused strategy in response to increasing competition from AI advancements.

Alexa's advanced AI will enhance and power Amazon's top products, solidifying its position as the most popular virtual assistant in the world. Millions of new customers use Alexa every day, driving its relevance in the ever-evolving smart home landscape. The company showcased what's next for its virtual assistant, now named Alexa+, with a focus on multimodal interactions, agentic capabilities, and refreshed user interfaces.

Panos Panay, Amazon's head of devices and services, has overseen the development of Alexa Plus, a new AI-powered version of the company's famous voice assistant. The new version aims to make Alexa more capable and intelligent through artificial intelligence, but the actual implementation requires significant changes in Amazon's structure and culture. According to Panay, this process involved "resetting" his team and shifting focus from hardware announcements to improving the service behind the scenes.

Alexa has made a welcome return to the virtual assistant scene, bringing with it a more personal and human touch that its competitors, ChatGPT and Siri, can't quite match. Amazon's new AI-powered Alexa+ is designed to be fun to talk to, with a personality that shines through in its responses and interactions. By embracing a more playful approach, Amazon has managed to revitalize the Alexa brand and establish it as a leader in the virtual assistant market.

Alexa+, Amazon's latest generative AI-powered virtual assistant, is poised to transform the voice assistant landscape with its natural-sounding cadence and capability to generate content. By harnessing foundational models and generative AI, the new service promises more productive user interactions and greater customization power. The launch of Alexa+ marks a significant shift for Amazon, as it seeks to reclaim its position in the market dominated by other AI-powered virtual assistants.

The introduction of Alexa+, Amazon's subscription-based voice assistant, has reshaped opinions about the Echo Show 15 and 21, showcasing the potential of these devices beyond their initial features. While earlier critiques focused on the iterative nature of the Echo Show updates, Alexa+ brings a new touch-based interaction model that enhances user engagement and functionality. This transformation not only redefines Amazon's smart display strategy but also raises questions about the future role of subscription services in consumer technology.

Microsoft has announced the official discontinuation of Skype on May 5, 2025, due to declining user interest, prompting users to consider migrating to Teams or other alternatives. The transition process will allow Skype users to import their contacts and chats to Teams, although some features are still under development. For those seeking alternatives, options like Zoom, Google Meet, and Slack provide various functionalities catering to different communication needs.

Amazon's VP of Artificial General Intelligence, Vishal Sharma, claims that no part of the company is unaffected by AI, as they are deploying AI across various platforms, including its cloud computing division and consumer products. This includes the use of AI in robotics, warehouses, and voice assistants like Alexa, which have been extensively tested against public benchmarks. The deployment of AI models is expected to continue, with Amazon building a huge AI compute cluster on its Trainium 2 chips.

Microsoft has announced that it will retire its Skype service on May 5, shifting focus towards its free version of Teams. Users can transition to Teams by signing in with their Skype credentials, allowing them to access existing chats and contacts. Microsoft will continue to support paid options and subscriptions until April 3.

Jim Cramer recently expressed his excitement about Amazon's Alexa virtual assistant, but also highlighted the company's struggles with getting it right. He believes that billionaires often underestimate others' ability to become rich due to luck and relentless drive. However, Cramer has encountered frustration with using ChatGPT, which he finds lacks rigor in its responses.

Amazon Web Services (AWS) has established a new group dedicated to agentic artificial intelligence, aiming to enhance automation for users and customers. Led by AWS executive Swami Sivasubramanian, the initiative is viewed as a potential multi-billion dollar venture for the company, with the goal of enabling AI systems to perform tasks without user prompts. This move reflects Amazon's commitment to innovation in AI technology, as highlighted by the upcoming release of an updated version of the Alexa voice service.

Amazon's new AI-infused voice assistant Alexa+ has been over a decade in the making, and it brings every aspect of your schedule together in one harmonious place. However, with the launch of Alexa+, Amazon seems to have forgotten about its flagship smart speaker, which is now five years overdue for an upgrade. The company is focusing on software and hardware upgrades for existing Echo devices, leaving fans eagerly waiting for a new Echo speaker that truly delivers.

Amazon is poised for continued growth as the leading e-commerce platform and cloud-computer services provider, with its substantial investments in logistics, AI, and digital advertising generating significant returns for investors. The company's diversified revenue streams, including its massive online marketplace and high-margin cloud business, provide a solid foundation for long-term success. As consumers increasingly turn to online shopping and businesses adopt more advanced technologies, Amazon is well-positioned to capture market share.

Amazon is reportedly venturing into the development of an AI model that emphasizes advanced reasoning capabilities, aiming to compete with existing models from OpenAI and DeepSeek. Set to launch under the Nova brand as early as June, this model seeks to combine quick responses with more complex reasoning, enhancing reliability in fields like mathematics and science. The company's ambition to create a cost-effective alternative to competitors could reshape market dynamics in the AI industry.

In 2003, Skype pioneered end-to-end encryption in the internet phone-calling app space, offering users unprecedented privacy. The company's early emphasis on secure communication helped to fuel global adoption and sparked anger among law enforcement agencies worldwide. Today, the legacy of Skype's encryption can be seen in the widespread use of similar technologies by popular messaging apps like iMessage, Signal, and WhatsApp.

At MWC 2025, AWS highlighted key advancements in AI and 5G technology, focusing on enhancing B2B sales monetization and improving network planning through predictive simulations. The company introduced on-device small language models for improved accessibility and managed integrations in IoT Device Management, allowing for streamlined operations across various platforms. Additionally, AWS partnered with TelefΓ³nica to create an Alexa-enabled tablet aimed at assisting the elderly, showcasing the practical applications of AI in everyday life.

Amazon Web Services (AWS) has established a new group dedicated to developing agentic artificial intelligence aimed at automating user tasks without requiring prompts. Led by executive Swami Sivasubramanian, this initiative is seen as a potential multi-billion dollar business opportunity for AWS, with the goal of enhancing innovation for customers. The formation of this group comes alongside other organizational changes within AWS to bolster its competitive edge in the AI market.

Credo Technology is shifting its focus away from Amazon Web Services, which currently represents 86% of its revenue, in search of growth from new hyperscaler clients. The company has already seen an increase in customers contributing over 5% of revenue and expects that trend to continue, potentially enhancing its gross margins. Despite facing growing competition from industry giants like Marvell and Broadcom, Credo's diverse product offerings may help it sustain its profitability.

Skype was once a major player in online communication, offering phone calls and video chats to users worldwide. The app allowed for convenient long-distance communication, particularly among friends and family. As more sophisticated video conferencing platforms like Zoom and Google Meet emerged, Skype's popularity waned.

Skype's issues began a decade ago, when Microsoft effectively killed off the popular VoIP service after acquiring it for $8.5 billion in 2011. Despite being one of the pioneering VoIP services, Skype has struggled to maintain its relevance in the face of rising competition from Google and Apple's mobile dominance. Today, Skype is largely forgotten, relegated to a relic of an era before the widespread adoption of mobile devices.

AWS is setting up its own in-house agentic AI team, positioning itself as a leader in this emerging field, which has the potential to be a "multi-billion business" for the company. The new initiative aims to help customers innovate faster and unlock more possibilities through the use of artificial intelligence agents. As one example, the recently previewed Alexa+ voice assistant demonstrates agentic capabilities that will soon be available to consumers.

With Apple's AI assistant delayed, users are exploring alternatives like Google’s Gemini Live and ChatGPT’s Advanced Voice Mode to enhance their iPhone experience. While Apple promised a significant upgrade to Siri through Apple Intelligence, reports indicate that a fully upgraded version may not be available until 2027, leaving customers to seek more advanced conversational AI options. As competitors like Amazon introduce innovative features in their voice assistants, the gap between Siri and its rivals continues to widen, prompting users to reconsider their reliance on Apple's offering.

Google has introduced AI-powered features designed to enhance scam detection for both text messages and phone calls on Android devices. The new capabilities aim to identify suspicious conversations in real-time, providing users with warnings about potential scams while maintaining their privacy. As cybercriminals increasingly utilize AI to target victims, Google's proactive measures represent a significant advancement in user protection against sophisticated scams.

Honor is rebranding itself as an "AI device ecosystem company" and working on a new type of intelligent smartphone that will feature "purpose-built, human-centric AI designed to maximize human potential."The company's new CEO, James Li, announced the move at MWC 2025, calling on the smartphone industry to "co-create an open, value-sharing AI ecosystem that maximizes human potential, ultimately benefiting all mankind." Honor's Alpha plan consists of three steps, each catering to a different 'era' of AI, including developing a "super intelligent" smartphone, creating an AI ecosystem, and co-existing with carbon-based life and silicon-based intelligence.

Amazon has secret ways to slash Kindle prices, and most shoppers miss them. I've noticed that there tend to be two types of reactions from users: some want to move off the Kindle platform as quickly as possible, while others desire a new Kindle. As part of the bulk download process, my wife realized she could no longer load Kindle books on her old devices due to outdated security protocols.