Banking App Issues Cause Frustration Across UK
Technical issues have affected UK banking app users on payday for the second month running in 2025, causing frustration and potential financial consequences for thousands of customers. The Lloyds Bank and Halifax apps went down on Friday morning, while users also reported technical issues with other banks' apps. A spokesperson from Lloyds Banking Group has since confirmed that the issue has been resolved.
- The reliance on mobile banking services highlights the need for a robust backup plan to ensure access to physical cash and bank branches when technology fails.
- As the use of digital banking continues to grow, what safeguards are in place to protect consumers from the potential consequences of technological failures?