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"Citigroup's $81 Trillion Mistake: Operational Risk Lurks in the Shadows"

Citigroup accidentally credited a customer account with $81 trillion instead of $280 last April, highlighting the bank's operational weaknesses and the potential for catastrophic mistakes. Experts say such errors are extremely rare but can incite mistrust in banking. Despite the lack of actual funds being transferred, the error has significant implications for Citigroup's risk management practices.

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