Fraudsters Steal £40k From Hertfordshire Man via Phone Scam
The energy company EDF gave a man's mobile number to scammers, who stole over £40,000 from his savings account. The victim, Stephen, was targeted by fraudsters who obtained his name and email address, allowing them to access his accounts with multiple companies. Stephen reported the incident to Hertfordshire Police and Action Fraud, citing poor customer service as a contributing factor.
- The incident highlights the need for better cybersecurity measures, particularly among energy companies and financial institutions, to prevent similar scams from happening in the future.
- How can regulators ensure that companies are taking adequate steps to protect their customers' personal data and prevent such devastating losses?