How Uber's New Product Chief Is Gearing Up For Robotaxis
Uber's new chief product officer, Sachin Kansal, is preparing to integrate autonomous vehicles, including Waymo robotaxis, into the Uber app, a complex challenge that will test his well-known dogfooding strategy. His extensive firsthand experience with Uber's services positions him to address potential issues as the company partners with various autonomous technology firms to enhance its market presence. The launch of the "Waymo on Uber" service in Austin exemplifies a shift in Uber's approach to autonomous technology, emphasizing collaboration over in-house development amid ongoing controversies surrounding driver displacement.
- Kansal's focus on user experience through dogfooding could serve as a blueprint for other tech companies navigating the intersection of innovation and public concern, potentially reshaping industry standards.
- What strategies can Uber implement to alleviate driver concerns while effectively integrating autonomous vehicles into its business model?