Microsoft Shuts Down Skype in Favor of Teams
Microsoft is shutting down Skype in May and replacing it with the free version of Microsoft Teams for consumers. Existing Skype users will be able to log in to the Microsoft Teams app and have their message history, group chats, and contacts all automatically available without having to create another account, or they can choose to export their data instead. Microsoft is also phasing out support for calling domestic or international numbers.
- This shift marks a significant evolution of Microsoft's communication strategy, as it acknowledges the rise of messaging platforms and VoIP services that have eroded Skype's user base.
- What implications will this change have on Microsoft's business model, particularly in terms of subscription revenue and customer retention?