Salesforce, Google Cloud Sign $2.5 Billion Deal to Expand AI, CRM Integration
Salesforce and Google have signed a multi-billion dollar agreement to integrate their artificial intelligence and customer relationship management tools. The deal would link Google Cloud's infrastructure with Salesforce's AI-powered Agentforce assistants, CRM software, and Data Cloud capabilities. Benefiting joint business customers, the firms said the deal seeks to enhance interaction between Google Workspace and Salesforce's CRM and AI solutions.
- The integration of AI and CRM tools in this partnership highlights the growing trend of tech giants expanding their offerings in customer service and data analytics.
- How will this expanded collaboration impact the future of enterprise software development, particularly for companies looking to leverage cloud-based services across multiple platforms?