The Banker Almost Credits Billions to Wealth Account in Copy-Paste Error
A near-error occurred at Citigroup after a staffer copied and pasted an account number into a field for the dollar figure, which was detected on the next business day. The company has since set up a tool to help vet large, anomalous payments and transfers. Citigroup did not immediately respond to a request for comment.
- This incident highlights the importance of human oversight in complex financial transactions, where even small mistakes can have significant consequences.
- How will the use of automation and AI in financial processes mitigate the risk of similar errors occurring in the future?